Processing Time
Our business days are from Monday to Friday. All orders are processed within 3-4 business days from the date of purchase. Once your order is processed, you will receive an email confirmation with your shipping details.
Shipping Time
After processing, shipping typically takes 3-5 business days. Please note that our business days are from Monday to Friday, and we do not process or ship orders on weekends or public holidays.
At Pixros, we offer free shipping across the USA. Enjoy the convenience of shopping without worrying about extra shipping costs. Your order will be delivered safely and quickly, straight to your door!
Delivery Delays
We aim to deliver your order within the specified shipping time. However, unforeseen circumstances such as severe weather, natural disasters, or unexpected shipping volume surges may cause delays. If your order is delayed, please contact us at [email protected] for assistance.
Incorrect Address
Customers are responsible for providing an accurate and complete shipping address when placing an order. If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for any additional shipping fees required to re-ship the order.
Lost Packages
If your package is lost during transit, we will make every effort to locate it. If the package cannot be found, we will either issue a refund or send a replacement at our discretion.
Emergency Situations
In case of an emergency, such as a natural disaster or other unforeseen events, shipping may be temporarily suspended. We will keep our customers informed through email updates and announcements on our website during such instances.
If you have any questions about our shipping policy, please contact us at [email protected].